Shipping Policy
At Slowvana, we want your desk wellness journey to start as soon as possible.
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery
- Standard Shipping (5-8 business days): $4.99 flat rate
- Free Shipping on orders over $50
- Express Shipping (2-3 business days): $12.99
International Shipping
We currently ship to the United States, Canada, and select countries. International delivery times vary from 7-14 business days. Customs fees and import duties are the responsibility of the buyer.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Lost or Damaged Items
If your package arrives damaged or is lost in transit, contact us within 7 days at hello@slowvana.com and we’ll make it right.